What to Do When an Insurer Uses Bad Faith Tactics

Mark Spencer
6 Min Read

Learn how to spot insurance bad faith tactics, protect your rights, and take action to secure the fair compensation you deserve.

Bad faith occurs when an insurer postpones, bypasses, or refuses to make fair payments, even if there are rules in place within the policy to prevent such behavior. These tactics can put policyholders in a difficult position and delay their recovery. 

Some insurers use pressure, silence, or excuses to avoid payouts. If that happens, you may want to file a bad-faith insurance claim to protect yourself and hold the insurer accountable. It offers you the main steps to take when you see an insurer acting in bad faith. 

This post will expose the steps you can take if you know that an insurance company is using bad-faith gimmicks.

Identifying Bad Faith

Insurers mask their wrongdoing in complex processes, so pay attention to what they do. Delayed communication, repeated requests for the same information, low offers, or a sudden twist on your policy point to possible wrongdoing. These patterns unveil a strategy that aims to wear you out.

Call for All Communication

Written records save you because they record your statements, timelines, and promises. Encourage the adjusters to explain the options available and their explanations through. If a conflict occurs, such documents are of great value as proof.

Examine Your Policy Thoroughly

Make sure you understand the details of your insurance policy, including the limits and the fine details. Read it slowly, taking note of each section of coverage, exclusions, due dates, responsibilities, and deadlines. This allows you to compare insurer behavior to what was agreed upon in the contract.

Document Every Interaction

Keep a careful record of your phone calls, emails, letters, and submissions to the claim. Note any dates, times, and comments that seem inconsistent or wrong. An clear timeline reveals trends that support charges of malpractice.

Seek an Independent Evaluation

A third-party assessment might bolster your argument. Reassure the assessor that damages, injuries, or losses will be reported objectively. Their discovery offers an alternative to any unjust evaluation by the insurer.

Do Not Make Statements Without Care

Insurance adjusters will try and get you to admit fault for an accident. Which is why you should be careful about what you say around them. Never agree to a meeting without a lawyer present, and don’t agree to a recorded conversation without your lawyer’s approval. If you mess you’re your words will be used to reduce or deny your claim.

Do Not Make Statements Without Care

Maintain All Evidence Relating to Your Loss

Photos, receipts, medical reports, repair estimates, and witness statements are your core claim. Organize and protect these items. So long as there is solid evidence, the insurer cannot game the system.

Avoid Missed Deadlines or Sudden Changes in Policy

Deliberate obstruction is reflected by a lack of timely submissions or unanticipated recasting of policy language. Most of those strategies are designed to reduce payout liability. Be proactive. If you observe these trends, act quickly.

Consider Professional Support

Bad-faith tactics make legal support essential. Hiring a good lawyer can help you fight these tactics and ensure you receive a fair compensation. Lawyers know how to deal with such behavior and can reduce your burden in a difficult time.

Key Takeaways

  • Watch for delays, low offers, or policy twists—these may signal bad faith.
  • Keep detailed records of all communications and evidence.
  • Understand your policy thoroughly to spot violations.
  • Avoid making statements or agreements without a lawyer.
  • Consider professional legal help to fight bad-faith tactics.

FAQ

What are insurance bad faith tactics?

Bad faith tactics occur when an insurance company unfairly delays, denies, or underpays a valid claim instead of acting honestly and reasonably.

How can I tell if an insurer is acting in bad faith?

Warning signs include repeated claim delays, unexplained denials, low settlement offers, poor communication, or requests for unnecessary documents.

Is it legal for insurance companies to use bad faith tactics?

No. Insurance companies are legally required to handle claims fairly and in good faith. Violations may lead to legal penalties.

What should I do if I suspect bad faith practices?

Document all communications, request written explanations, and consult an experienced attorney to protect your rights.

Can I sue an insurance company for bad faith?

Yes. If bad faith is proven, you may recover damages beyond the original claim, including financial losses and legal costs.

When should I contact a lawyer for bad faith insurance claims?

You should contact a lawyer as soon as you notice unfair claim handling to avoid delays and strengthen your case.

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